About:


Latif is a service provider dedicated to providing the best possible care and comfort for your pet, through a network of certified veterinary clinic providers and a 24/7 medical advisory team, at affordable prices!


Registration Policy and Terms:


This policy sets out the terms and conditions for Latif's website, which offers a variety of services for your pet. By reading these terms, you can ensure you get the best out of the service!


Purpose of Latif:


Latif aims to provide a comprehensive grooming service, with safe home delivery.


Terms and Conditions:


- Latif currently serves Riyadh only.


- You must register for a Latif account to access the service.


- Latif provides the service through Latif's veterinary clinic partners, and the customer can choose one of the partners when requesting the service.


- Latif assumes no responsibility for mites, fleas, or bumps that appear after shaving. The service provider will be contacted directly to resolve any issues.


- Latif's comprehensive grooming service is available for cats only.


By requesting the grooming service, you acknowledge that Latif is responsible for providing the home delivery service only, and that any comments regarding the grooming service itself are the responsibility of the service provider (the veterinary clinic) you have selected. Latif bears no responsibility or liability for any compensation related to the grooming service.


- Latif is not responsible for any items or supplies sent with the cat, and all service requirements are provided by the partner.


- Latif disclaims responsibility for any financial transactions between users on the Latif Adoption Platform, as Latif is solely an advertising platform and does not require, deduct, or collect any fees for the adoption platform service.


Procedures:


Create a free account on the Latif Platform.


Add your information and that of your pets.


Request the service and leave the rest to us!


Financial Policy:


Pet owners must pay the service fee through the website to benefit from the service.


The service cannot be canceled 24 hours prior to the service time, with a refund.


Positive Behavior and Conduct:


The service requester must provide accurate and correct information about their pet and its health status.


Policy Updates:


The operator reserves the right to amend or update the policy, terms, and conditions at any time based on circumstances and service needs.


Customers will be notified of any changes to the policy and will apply when renewing the terms of service.


This policy sets out the framework and criteria for requesting a service that provides comprehensive grooming services. Customers must read and understand this policy before purchasing.